Privacy Policy for PKProperties.co.za
Last updated: 27 November 2025
PK Properties (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website pkproperties.co.za and when engaging with our property management services.
1. About Us
PK Properties is a property management company that owns and manages a diverse portfolio of residential, office, and retail spaces. Our focus is on providing well-maintained, functional, and attractive properties to meet the needs of both tenants and businesses.
We primarily operate in the following areas:
- Cape Town CBD
- Sea Point
- Salt River
- Goodwood
- Parow
- Brooklyn
2. Information We Collect
We may collect and process the following types of personal information:
2.1 Information You Provide to Us
- Name and surname
- Email address
- Phone number
- Physical address
- Identification documents (where required for application or leasing purposes)
- Business information (for commercial tenants)
- Any additional information provided through our online forms, email, or phone communication
2.2 Information We Automatically Collect
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed and usage patterns
- Cookies (see Section 7)
2.3 Third‑Party Information
We may receive information from:
- Credit bureaus (for tenant applications)
- Payment service providers
- Property portals (e.g., if you enquire through third‑party listing sites)
3. How We Use Your Information
We use your personal information for legitimate business purposes, including:
- Processing rental applications
- Managing tenant accounts and leases
- Responding to enquiries
- Sending relevant updates and notifications
- Maintaining and improving our services and properties
- Collecting rental payments and managing billing
- Conducting credit checks (with your consent)
- Ensuring compliance with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., submitting a form)
- Contractual necessity (e.g., preparing or managing a lease)
- Our legitimate interests (e.g., property management operations)
- Legal obligations (e.g., financial record‑keeping)
5. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service providers (IT support, security contractors, maintenance teams)
- Payment processors
- Legal or regulatory authorities when required by law
- Credit bureaus (for application processing)
- Third‑party contractors who assist with property management services
All third parties are obligated to protect your data and use it only for the purpose for which it was shared.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect your information from loss, theft, misuse, or unauthorised access. This includes:
- Secure servers
- Access controls
- Data encryption where applicable
- Regular security monitoring
Your data is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
7. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.
Examples of cookies we may use:
- Essential cookies (site functionality)
- Analytics cookies (website performance)
- Preference cookies (remembering user settings)
8. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information (where legally permissible)
- Object to certain types of processing
- Withdraw consent (where consent is the basis for processing)
To exercise any of these rights, please contact us using the details in Section 11.
9. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
10. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18 without parental consent.
11. Contact Us
If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:
PK Properties
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Website: pkproperties.co.za
12. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.
Thank you for trusting PK Properties with your information.